Ringo Starr and the All-Star Band 2012

So when I heard that Ringo Starr was coming to town (technically Tuscaloosa – about 45 minutes from Birmingham), I knew I couldn’t miss that.  My wife and I saw Paul McCartney in the early 90s and I couldn’t let the only other living Beatle come that close without going to see him.

AL.com wrote up the story here and here’s video from that night that someone put on YouTube.

  • We were lucky enough to be on the 3rd row.Very cool to get to see everything up so close. My wife told our 2 sons that went – “These are probably the best seats you’ll ever have.” It got me to thinking – very cool that our 9 year old will be able to answer the question “What was the first concert you ever saw?” with “Ringo Starr”.
  • Tuscaloosa Amphitheater was very nice. Perfect venue for a show like this. At the beginning of the night, Ringo said “Roll Tide” which I think irritated my younger son a little bit. I paid for our t-shirts at the end of the night with my Auburn credit card to make him feel better.
  • Gregg Bissonette was the other drummer. (Ringo was out front for a lot of the show but played drums on a few songs.)  It took me a while to place Bissonette until I remembered that he was the drummer for David Lee Roth’s band in the mid-80’s (with Steve Vai and Billy Sheehan). Made me feel old to realize that I saw them over 25 years ago. Then it occurred to me that I was younger than any of the guys on stage. (Ringo turned 72 a couple of days after this concert. He gets around pretty good for his age.) Random fact from Wikipedia – Gregg Bissonette is now the voice of Winnie the Pooh.
  • Todd Rundgren was the best front man of the group.  I liked “I Saw the Light” but was surprised they didn’t play “Hello, It’s Me”.
  • Steve Lukather can still play. Not only was he great on the Toto stuff but pulled off all the Santana stuff easily.

All in all – it wasn’t the greatest concert I’ve ever seen, but it was a lot of fun and I got to cross off another bucket list item. Go see them if you get a chance.

Subway – 0/2 today (or Why We Don’t Believe Marketing)

So I was going to get lunch today and my wife says “I have Subway coupons”.  I normally don’t fool with coupons (seems like too much hassle) and today I was proven right.

The coupon offer was “Buy a 6 inch sandwich and a drink and get a 6 inch free”.  Seems straightforward enough.

I order a 12 inch turkey and 6 inch turkey. Surely buying more than they’re requiring won’t be a problem? Wrong.

The 12 inch turkey sandwich is $6. The 6 inch turkey sandwich is $4.  I’m told by the young person ringing me up “For the coupon to work, I have to ring the 12 inch turkey up as two 6 inch sandwiches” which means that my $6 sandwich now cost me $8.  My expected savings of $4 is now cut in half.  My drink (that I probably wouldn’t have bought if I wasn’t using the coupon) was $1.70 so my actual savings was 30 cents.

I have no idea if the employee was implementing the store’s actual intentions or not. (I didn’t feel like arguing.)  Either way, this is why nobody believes marketers when they offer something for “free!”  We always think there will be a catch, and there usually is (whether intentional or not).

To make matters worse, when I get home – I read on my receipt “Take our 1-minute survey at www.tellsubway.com – receive free cookie”.  I’ve seen these before (usually when the person at the drive thru points out – “you could win $500 for completing the survey!”)  I decide that I will take a minute and let Subway know what happened. (I’m not really interested in the free cookie.)

Web surveys are a huge pet peeve of mine. I have to answer every question they ask me – things like “How likely are you to recommend this Subway to a friend?”  Has anyone ever said to anyone “that Subway on the corner of 5th and Main is the best Subway I’ve ever been in!”  Not only do I have to decide if I’m likely to recommend that particular Subway to a friend – I have to decide on a scale of 1 to 10.

The part of the survey that’s why I came here (to tell you something that you did that irritated a customer) is way down on the page and in a text box 3 lines long and about a fifth of the page wide. (This screenshot is from the middle of the survey. All the scale of 1-10 questions are above this.)

If I don’t answer all these other questions – the web page won’t submit my survey response. Also, if I want my free cookie – I have to give them my email address.  Even if I don’t want the cookie, the web form won’t submit without an email address. I could just make up a fake email address, but the point is – you’re making me work way too hard to try to help you out.